Google Home, the voice activated speaker that’s part of Google Assistant and works with other smart home devices, has a problem. It won’t play music from Spotify or Apple Music. Here’s how to solve it.
The “unable to play music on this device at the moment” is a message that will appear when trying to play music with your Google Home. Here are some fixes for this issue.
Having a Google Assistant-enabled smart speaker or display that can’t play music is sort of, and correct me if I’m wrong, ignoring crucial usefulness. This is a far more serious issue than the Sonos catastrophe, which restricted the capability of multi-speaker configurations and volume controls. But, before we contact Google Support again, let’s see what we can do on our end. If you can’t get Google Home to play music after giving it a voice command, follow the instructions below.
Contents: Table of Contents
- Check the volume and restart the Google Home/Nest and router.
- Examine your default music service.
- Use the commands that are suggested.
- Stop using the same account to play music on various devices.
- Nest/Google Home factory reset
When Google Home stops playing music, what should you do?
1. Check the volume and restart the Google Home/Nest and router.
When it comes to Google Home speaker issues, a restart generally works wonders. Simply disconnect and re-plug the power cable, wait for the computer to load, and then ask to play music again. Experiment with different instructions to see how it reacts. You may go to the next stage if there are no issues.
If your Google Home speaker doesn’t reply at all and tells you there’s a temporary problem, you should restart your network. If the problem persists, try switching to the 2.4GHz band, keeping your speaker closer to the router, or resetting the router and speaker to factory settings. Of course, this is only if none of the preceding stages were successful.
2. Examine your default music service.
Google Home supports a variety of streaming services, including Spotify, YouTube Music, and Apple Music, among others, via Google Assistant. To use these services, you’ll need to add them to the Google Home app and choose whether to make them your default service or leave things open by selecting No default provider.
Under most cases, accessible services will appear in the Music area of Assistant settings. The list will include anything you have on your phone. All you have to do now is connect the service to Google Home. Unless you’re utilizing YouTube Music, in which case the service will automatically be accessible.
Here’s how to connect Google Home’s default Music service:
- Go to Google Home and open it.
- Select Music from the Plus symbol in the upper left corner.
- If your service is visible, press Link. Check for improvements by connecting Google Home to the service.
- If you don’t see it, though, you’ll need to call Google Assistant on your phone. Make sure Spotify is installed on your computer or mobile device.
- Snapshot should now be open.
- In the upper right corner, tap the Bulb symbol.
- Select At the bottom of the page, you may learn more about Assistant.
- Look for the music service in the search box. We’ll use Spotify as an example.
- Tap Link once you’ve opened Spotify from the list of results.
Keep in mind that certain services are only accessible in specific areas. This implies that customers outside of the United States and a few other countries will be unable to access Pandora or iHeart Radio.
In certain areas, services like Spotify will not display in the list, despite the fact that your Google Home will play Spotify music and Spotify is supported in your location. If you choose No default provider, Google Home will still play music from Spotify if you just ask it to.
Finally, there are distinctions between the Premium and Free plans. In compared to Premium Spotify or Premium YouTube Music, the free alternatives are rather restricted. However, that’s beside the point in this situation since, regardless of the provider you choose, Google Home will not play music.
3. Use the commands that are suggested.
In principle, Google Home speakers should be very smart and responsive owing to machine learning and all that personal data. To be honest, you should adhere to the specified instructions more often than not if you want things to function.
The whole list of possible music-related commands may be found here. I seldom use voice commands for anything other than initiating playback with “Play some music” thanks to Spotify’s Spotify Direct. My phone is used for everything else.
While more complex requests work on occasion (for example, “OK, Google, play Discover Weekly”), it’s frequently hazy and inconsistent.
4. Stop using the same account to play music on various devices.
The majority of music streaming services don’t have hard limits on how many devices you may utilize (e.g. you can register YouTube Music on up to 10 devices under the same account).
Online streaming, on the other hand, can normally be done on just one device at a time. So, if you’re listening to music from the internet on another device, be sure you stop it so Google Home can play it. You may listen to offline music on several devices at once.
This changeover is usually automated, but I’ve discovered that even if I just open the app on my Android, the music pauses. Playback on Google Home works without pauses only when I close the app.
5. Nest/Google Home factory reset
Finally, if the issue persists and your Google Home/Google Nest speaker or display refuses to play music no matter what you do, try doing a factory reset. The technique varies somewhat depending on which Google devices you have, so make sure you discover yours here and follow the instructions.
Simply reconnect the device once it has been reset, check the Music services, and send a command to play music. If the problem continues, use the Google Home app to contact Google Support. Select Feedback from your Profile in the upper right corner.
And with that, we may call this essay to a close. Thank you for reading what I hope was a helpful post that assisted you in resolving the issue. What additional problems have you encountered with Google Home/Nest devices? Let us know in the comments section.
The “i can’t do that here but you can ask me to play it on one of your other devices” is a common problem. Google Home won’t play music, but there’s a fix. The solution includes asking Google Home to play the song on another device.
Frequently Asked Questions
Why is my Google Home connected but not playing music?
A: Google Home is by default not connected to your network, so it cant stream music over the internet. To connect a Google Home device, you need to have a Wi-Fi connection.
Why wont my Google Home play the song I want?
A: Google Home is not compatible with Spotify. You will need a software such as Sonari, TuneIn or Poweramp to play music from other apps on your speakers
Why does Google Home suddenly stop playing music?
A: The Google Home device has a limit of 20 seconds per song. This means that it will stop playing music automatically after 20 seconds if there is not another song in queue, or the next track on your playlist isnt within those 20 seconds. To avoid this issue, you can put songs into repeat mode so they are always playing as well as making sure to have enough time set aside for each individual play session
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